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Advanced Functions (for Administrators) (1) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
Error Messages (15) "This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows10) Cover is Open Document Jam Machine Error Multifeed Out of Memory Replace Pad Replace Parts Replace Roller Scan Unable Service Call Unusable Device What do the LED indications mean? When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PCscreen. What do I do? When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". Više
Fax (2) I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Mobile (4) Can I scan to an Android™ Smartphone? Scanned documents are black when I view them in Brother Image Viewer (Android™) The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewerapplication. When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all theeven-numbered pages are blank.
Print (2) Can I print from or scan to an iPhone, iPod Touch or iPad? I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Scan (26) "ControlCenter needs to be updated." - macOS 10.15 Catalina Can I print from or scan to an iPhone, iPod Touch or iPad? Can I scan to an Android™ Smartphone? Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine? Changing scan settings in ControlCenter. Configuring frequently-used scan settings on your computer. Duplex (two-sided) scan How can I scan and save documents to Android™ mobile devices using my Brother machine? How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier) I cannot scan to network using my Brother machine's control panel or the SCAN key on Mac (10.7 or later) I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10) Load Documents My Brother machine sound level is high while scanning documents. Open "Scanners and Cameras" and Properties. Paper suitable for scanning Scan a document in OS X 10.8 / macOS 10.12 - 10.15. Scan a document in Windows 8 and Windows 10. Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File) Scan and save a document in PDF format for Windows (Scan to File) Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File) Scan documents longer than 14 inches (35.5 cm) using ControlCenter Scan multiple pages into one file instead of each scan being saved as a separate file. Scanned documents are black when I view them in Brother Image Viewer (Android™) When I try to scan the document, the scanner application crashes. (OS X 10.11) When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202","Error CC4-202", "Error CC3-205" or "Error CC4-205". When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all theeven-numbered pages are blank. Više
