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Apps for Mobile Devices (6) After the P-touch and my Android™ device were connected, I tapped [Print] on my device. However the P-touch did not print. I cannot find the Brother machine on my wireless network connection. (iPrint&Label) I cannot print using a HSe cassette. I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) Poor print quality when printing on narrow labels. (iPrint&Label) The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
Connecting to a Computer (6) I cannot connect my machine to the wireless network. I cannot connect my printer to the wireless network with WPS when using WPA3. I cannot install the printer driver because the installation stops after I connect the printer to my computer. I'm now unable to print from my PC, even though I could print moments ago. Printing is not possible. (P-touch Editor 5.3 for Mac) Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Connecting to a Mobile Device (1) Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Error Messages/LED Indications (6) High resolution or high speed printing was specified, but an error occurred and printing could not be completed. I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) What do the indicator lights mean? Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Operating System (5) Adding a custom media size for continuous tape / roll (Linux) I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) Print free-length labels with the set length (Linux®) P-touch Editor crashes when I open it on my Mac. Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
Machine (5) How can I reset the printer? How to install the rechargeable Li-ion battery (optional) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label does not cut well. The tape got jammed in the printer or the tape got stuck inside the printer.
P-touch Editor (Mac) (8) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot print using FLe tape and get an error message. I cannot select my printer in P-touch Editor. (For macOS 10.13 or later) I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (5) I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) When I open an ***.lbx cable label file created with P-touch Editor 5.x for Windows, the characters have become garbled. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
Printing (17) After the P-touch and my Android™ device were connected, I tapped [Print] on my device. However the P-touch did not print. High resolution or high speed printing was specified, but an error occurred and printing could not be completed. How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x) I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. I'm now unable to print from my PC, even though I could print moments ago. Poor print quality when printing on narrow labels. (iPrint&Label) Printed barcodes cannot be read. Printing is not possible. (P-touch Editor 5.3 for Mac) The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label does not cut well. The printed label contains blank horizontal lines. The printed label is shorter or longer than the actual label data. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned. When I print characters, they appear faint. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. Više
Software (3) I cannot install the printer driver because the installation stops after I connect the printer to my computer. Information for Linux users Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
