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Apps for Mobile Devices (5) I cannot find the Brother machine on my wireless network connection. (iPrint&Label) I cannot print using a HSe cassette. I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) Poor print quality when printing on narrow labels. (iPrint&Label) When I search for devices using the Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot bedetected.
Connecting to a Computer (6) How do I reset network setting? I cannot connect my machine to the wireless network. I cannot establish a connection using Wireless Direct. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Printing is not possible. (P-touch Editor 5.3 for Mac) Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Connecting to a Mobile Device (2) I cannot establish a connection using Wireless Direct. Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Error Messages/LED Indications (9) High resolution or high speed printing was specified, but an error occurred and printing could not be completed. I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. I get an error message while trying to print: "Communication Error Cannot Communicate with theDevice". (iPrint&Label) The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassettein the printer. What do the indicator lights mean? Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ? Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
Operating System (3) P-touch Editor crashes when I open it on my Mac. When I search for devices using the Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot bedetected. Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
Machine (6) How do I reset the printer to the default settings? The display remains blank after turning on the power. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The tape does not cut well. The tape got jammed in the printer or the tape got stuck inside the printer. Why doesn't my printer turn on when the Power button is pressed?
P-touch Editor (Mac) (6) Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac) I cannot print using FLe tape and get an error message. I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac) Printing is not possible. (P-touch Editor 5.3 for Mac) P-touch Editor crashes when I open it on my Mac. Where can I download the latest P-touch Editor for Mac?
P-touch Editor (Windows) (7) I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. The message "The tape cassette installed in the machine does not match the type selected in the application." isdisplayed. (P-touch Editor for Windows) The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows) The tape colour is not recognised. I get the error message "Tape colour not recognised" when I install a tape cassettein the printer. When I open an ***.lbx cable label file created with P-touch Editor 5.x for Windows, the characters have become garbled. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
Printing (17) High resolution or high speed printing was specified, but an error occurred and printing could not be completed. How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x) I cannot print using a HSe cassette. I cannot print using FLe tape and get an error message. Poor print quality when printing on narrow labels. (iPrint&Label) Printed barcodes cannot be read. Printing is not possible. (P-touch Editor 5.3 for Mac) Stripes appear on my label. The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used. The label is not printed even though I pressed the print key. The label or tube is not printed. The printed label is shorter or longer than the actual label data. The tape got jammed in the printer or the tape got stuck inside the printer. The top and base layers of the laminated tape are misaligned. When I print small characters, they are too faint. When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part. Why doesn't my printer turn on when the Power button is pressed? Više
Software (3) I cannot establish a connection using Wireless Direct. I cannot install the printer driver because the installation stops after I connect the printer to my computer. Wi-Fi lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
